Last updated: October 14, 2024
Icelandonleine.com is an online booking platform and travel consultant focused on Iceland. All bookings made through Icelandonleine.com are processed by third-party companies offering activity tours.
It's crucial to note that refund and cancellation policies of third-party companies can differ. We strongly advise you to review the specific company's guidelines for their terms and conditions, as this will ensure you make informed decisions.
Our goal is to provide you with professional services at competitive prices. Icelandonleine.com offers a wide range of products from over 20 local tour operators, suppliers, and service providers. This diversity makes Icelandonleine.com your go-to resource for finding the perfect excursion tours in Iceland.
Cancellations Due to Weather Conditions
If your tour provider cancels your tour due to weather conditions or other environmental factors, you will receive a full refund. If a volcanic eruption on Icelandic soil prevents you from travelling to Iceland, you will also receive a full refund for all products booked through Icelandonline.com.
It's important to note that our refund policy does not apply if you choose not to visit due to an eruption. This is because volcanic activity in Iceland is relatively common and usually occurs far from populated or travel-relevant areas. We want to ensure you clearly understand when the refund policy does not apply.
General Terms Icelandonleine.com is not liable for any losses, damages, accidents, injuries, death, or illness that may occur during your trip. This also includes any changes to your trip schedule due to weather, strikes, or other unforeseen circumstances. Service providers reserve the right to modify routes, schedules, and itineraries as necessary due to weather, road conditions or other unforeseen situations.
To ensure you are fully protected, we strongly advise all travellers to purchase comprehensive travel insurance. This will help minimize potential losses from unexpected travel events. Icelandonleine.com does not provide travel insurance, so please contact your preferred private travel insurance company.
By booking with Icelandonleine.com, you agree to these terms and conditions. We recommend thoroughly reviewing all sections and reaching out to us with any questions before completing your booking. If you have a complaint about any of our partners, please contact us at Iceland@icelandonline.com, and we will assist you in protecting your rights.
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